Return Policy

Returns and Exchange Policy

• You have 10 days from delivery to return or exchange.
• Items must be unused, in original condition, with all labels attached and returned in the original jacket bag.
• No stains, pet hair, or missing tags otherwise, we may refuse the return.
• Return/Exchange shipping is the customer’s responsibility.
• To start a return or exchange, contact customer service. 
• When a customer sends us a request for return or exchange via email or message, we respond with the necessary instructions. If the customer does not reply to our email or message within 5 days — even after multiple follow-ups — we reserve the right to cancel their return or exchange request
• Refunds are issued to the original payment method.